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Nov 30th 2021
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Home Lifestyle Miscellaneous UP Police to respond quickly to emergency calls

UP Police to respond quickly to emergency calls

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Logo of UP PoliceIndia’s Uttar Pradesh Police Department has selected Steria to help improve the efficiency of its Emergency Response System.

UP Police has recently announced the signing of a major contract with Steria, a provider of IT-enabled business services. The contract will enable the police to improve the speed and efficiency of its Emergency Response (Command and Control) System, responsible for addressing distress calls from the city of Kanpur’s 3.5 million citizens.

Under the contract, Steria will provide an integrated Computer Aided Dispatch platform that will handle inbound ‘Dial-100’ citizen distress calls. The GIS-based (Geographical Information System) platform will capture caller information and location coordinates and dispatch them to the nearest police patrolling vehicle for emergency handling. This new functionality will improve efficiency, reducing the time it takes to respond to calls and providing a better view of emergency situations for more efficient resource mobilisation and allocation.

The project includes a systems integration phase, followed by two years of application support. Steria will work on the installation of the application software, the setup of data centre infrastructure, the system’s control room, network and connectivity.

Francois Enaud, Steria Group CEO, comments: "The solution will provide the police force with a comprehensive real-time view of events across the city of Kanpur.”


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